Anand Kumar runs a 220 sq ft mobile store in Kanpur's Naveen Market. In 2025 he was doing ₹1.5 crore/year on Tally, with a cashier constantly bottlenecked at the counter.
In April 2026 he switched to SaathiX ERP AI Billing. Six weeks later, revenue was up 18% — but the real win was checkout time.
The old flow: 47 seconds per bill
Cashier reads the phone box, types the model, searches the item, adds it, asks IMEI, scans, applies GST, prints. Average: 47 seconds. On a busy Saturday, 4 customers waited in queue.
The new flow: 18 seconds per bill
Anand's cashier now speaks: 'Redmi 13C 128 GB, IMEI scan, HDFC EMI, GST' — SaathiX ERP AI parses the Hindi/English mix, picks the SKU, scans the IMEI, applies the EMI plan and prints the bill. 18 seconds.
Why Hindi voice works for mobile retail
Mobile shops have 200+ SKUs and small teams. Typing wastes time. Voice + IMEI scan is the fastest input method — as long as the AI actually understands Kanpur-Hindi with English brand names in it.